For current prepaid and postpaid mobile phone customers.
Current customers who apply for the promotions must be those with a normal user’s status and not being temporarily suspended.
The service rates are exclusive of 7% VAT.
The package ready to use in specific countries “No need to select network manually”.
The package period starts from the date and time when the package becomes effective and terminates on the last day of the package, calculated on the 24-hour basis of Thailand’s local time.
The package normally becomes effective right away (not based on the first usage abroad). - In case the customer applies for a package beforehand (not for one to be instantly effective), they may choose a future-date/pre-booking application where it is possible to specify the package’s effective date and time in advance.
The package applied can be used during the period stipulated in the confirmation SMS received from AIS
Users will be required to switch their device off and on after they have received a package confirmation SMS.
The services are for Prepaid and Postpaid customers who have applied for the international roaming services and those who use the services for normal purposes, not for commercial purposes, or one that may affect other users
In case of use outside the roaming country, use of services provided by other network operators beyond the conditions of the package in use, or usage beyond the package period, the service rates will be calculated based on the country and network operator’s rates.
Once applied, no package can be cancelled.
In case the max speed data roaming allowance is used up prior to the package termination date and the speed is reduced to 64 Kbps maximum, a new package can be purchased instantly even before the package termination date for a seamless max speed internet experience.
For calling to Thailand & within the roaming country and incoming calls only
The internet services on the networks of foreign operators are based on their EDGE/3G/4G/5G technology which is employed to facilitate service users. There can be some service limitations in particular locations and time. The speed of EDGE/3G/4G/5G services may vary according to the service area, number of users, connecting device and device settings. Each access to the service may not feature a maximum continuous speed and the connecting device that moves from place to place during the service use may temporarily affect data transmission and result in the switching of data transmission technology. Users are therefore suggested to check out service information carefully.
70 characters typed in Thai or in both Thai and English count as one SMS message. 160 characters typed in English count as one SMS message. Excess characters typed will count as another SMS message regardless of whether the recipient gets the whole text in one SMS message or multiple messages, depending on the recipient’s device. When it comes to marks, icons or symbols, the character count per message may vary according to the technical limitations involved.
The special promotion is intended for personal communication between one device to another only, not for commercial purposes in any form that may be against the law, and not for use in the form of Voice over IP (VoIP). In case the service is found to be utilized for business interest or communication with a third party for commercial purposes, or the internet access is found to be against the law, morality, or the common good of the public, the service provider reserves the right to suspend or cancel the services as well as the privileges offered, and to impose a full charge for the usage over the billing cycle.
The service provider reserves the right to change the promotion, and terms and conditions without prior notice. The service user shall be deemed to have acknowledged any change announced on the website of the service provider or through any channel.
The service user has approved the service provider’s [or company’s] access and processing of the service user’s personal data recorded and stored on the smart card and any other personal data provided by the service user as required for telecommunications and sales promotion purposes as well as other service purposes. Also, the service user has approved the service provider’s [or company’s] exposure, transmission and/or transfer of the service user’s personal data to a local/foreign third party for the aforementioned purposes.
The service user [or company] has approved the service provider’s [or company’s] presentation of sales promotion information and other privileges to the service user via email or through any channel informed by the service user.
Usage allowance does not include usage with on a ship or on an airplane or usage over satellite networks.
Any package for domestic use will not apply to any use abroad.
The company reserves the right to change the terms and conditions without prior notice.