Discovery support from AIS through 100+ of topics

What is Multi SIM PLUS ?

Sample Descripion

How is a supplementary SIM card different from the main SIM ?

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Is it possible to use the internet while making an outgoing call from a supplementary SIM ?

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Can I change the speed of the selected AIS Fibre package?

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Is it possible to use a supplementary SIM abroad ?

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What phone model should be used with a supplementary SIM to make outgoing calls ?

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Can I use AIS SUPER WiFi on a device with a supplementary SIM ?

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What is international call via + prefix service ?

International Call Prefix + is a premium-quality  International call service. Get crystal clear voice with fast call connections covering 240 destinations worldwide.

Who can use international call via + prefix service ?

The service is now available for AIS pre-paid and post-paid customers. The company reserves the right to select the service provider.At the present, Advanced Wireless Network Co., Ltd. is selected.

How can I subscribe to the International call via + prefix service ?

Postpaid

• Individual postpaid customers who have been registered for over 4 months and who have a good payment record can apply to the International Call by dialing *125 call.jpg or *125*3# or AIS CALL CENTER 1175
• Individual postpaid customers who have been registered for less than 4 months as well as corporate customers can apply to the International Call service by dialing AIS CALL CENTER 1175, or visiting an AIS Shop or Telewiz Shop nationwide. Corporate customers can directly contact our corporate sales

Prepaid

• Customers can use the International Call service AIS005 without the need to subscribe.

How are the calling rates charged?

A minimum charge for international calls is 1 minute. After the first minute, the call will be charged by a fraction of every 6 seconds. Calling rates may be different in peak and off-peak period according to starting time of the call.

Which prefix can AIS subscribers use to make the international calls?

• Make an international call by pressing (+) prefix, the service is provided by service provider selected by our company. At the present, Advanced Wireless Network Co.,Ltd. is selected.
• Make a call by pressing prefix 003. Service is provided by Advance Wireless Network CO., Ltd.
• Make a call by pressing prefix 005 or 00500. Service is provided by AIN GLOBALCOMM CO., Ltd.
• Make a call by pressing prefix 001 or 009. Service is provided by CAT Telecom Public CO., Ltd.
• Make a call by pressing prefix 007 or 008. Service is provided by TOT Public CO., Ltd.

What is AIS 005 Service?

AIS 005 is a premium quality international call service, enhancing the efficiency of your communications with rates starting at just 9 baht per minute. Get crystal clear sound with fast call connections covering more than 240 destinations globally.

Who can use AIS 005 service?

AIS 005 service is now available for AIS pre-paid and post-paid customers.

How can I subscribe to International Call service AIS 005?

Postpaid

• Individual postpaid customers who have been registered for over 4 months and who have a good payment record can apply to the International Call by dialing *125 call.jpg or *125*3# or AIS CALL CENTER 1175
• Individual postpaid customers who have been registered for less than 4 months as well as corporate customers can apply to the International Call service by dialing AIS CALL CENTER 1175, or visiting an AIS Shop or Telewiz Shop nationwide. Corporate customers can directly contact our corporate sales
   

Prepaid

• Customers can use the International Call service AIS005 without the need to subscribe.
  

How to make a call?

Dial 005 > Country Code > Phone number

Examples :

Calling to a TAIWAN number 0972901234

◦ Taiwan’s country code is 886

◦ Dial 005 followed by the destination number crossed out "0" in front of the destination number as follows :

Dial 0058869722901234

How is the service charged, concerning minutes used?

Minimum charge for international calls is 1 minute. After the first minute,the call will be charged by the fraction of every 6 seconds.

How many countries does AIS 005 service cover?

Over 240 destinations worldwide.

In case of problems, where to contact?

Please contact AIS Call Center 1175

What is IDD?

IDD is International Direct Dial that enables you to make international calls directly from your phone without going through an operator.

What is AIS 003 Service?

AIS 003 is a superior quality International call service from the high quality network at low rates, starting at only 3 Baht per minute. Dial 003 to call overseas from Thailand with very clear, easy-to-connect voice to over 230 destinations worldwide.

Who can use AIS 003 service?

AIS 003 service is now available for AIS pre-paid and post-paid customers.

How to make international calls?

Dial 003 > Country Code > Area Code> Phone number

Example: Calling to a TAIWAN number 09757494123

Taiwan’s country code is 886

Dial 003 followed by the destination number as follows: Dial 0038869757494123 call

How many countries does AIS 003 service cover?

Over 230 destination countries worldwide.

How are the calling rates charged?

A minimum charge for international calls is 1 minute. After the first minute, the call will be charged by a fraction of every 6 seconds.

What is AIS 00500 Service?

AIS 00500 is a high quality and inexpensive international call service. Rates start at only 3 Baht per minute.Covering over 230 destination countries worldwide.

Who can use AIS 00500 service?

AIS 00500 service is now available for AIS pre-paid and post-paid customers.

How can I subscribe to International Call service AIS 00500?

Postpaid

• Individual AIS GSM Advance and AIS3G Postpaid customers who have been registered for over 4 months and who have a good payment record can apply to the International Call by dialing *125 call.jpg or *125*3# call.jpg or AIS CALL CENTER 1175
• Individual AIS GSM Advance and AIS3G Postpaid customers who have been registered for less than 4 months as well as corporate customers can apply to the International Call service by dialing AIS CALL CENTER 1175, or visiting an AIS Shop or Telewiz Shop nationwide. Corporate customers can directly contact our corporate sales.

Prepaid

• AIS One-2-Call! and AIS 3G One-2-Call! Customers can use the International Calling service AIS00500 without the need to subscribe
  

How are the calling rates charged?

Minimum charge for international calls is 1 minute. After the first minute, the call will be charged by the fraction of every 6 seconds.

How to make international calls?

Dial 00500 > Country Code > Area Code> Phone number

Examples :

Calling to a TAIWAN number 0972901234

◦ Taiwan’s country code is 886

◦ Dial 00500 followed by the destination number as follows :
Dial 005008869722901234

How many countries does AIS 00500 service cover?

Over 230 destinations worldwide.

In case of problems, where to contact?

Please contact AIS Call Center 1175

What is IDD?

IDD is International Direct Dial that enables you to make international calls directly from your phone without going through an operator.