- The POWER4 Advance package is exclusive to individual customers registered for fibre to the home (FFTH) and fibre to the room (FTTR) services.
- Monthly service fees do not include VAT.
- The installation fee of 4,800 baht is payable in the first monthly bill. Alternatively, the 4,800-baht installation fee will be discounted should a customer utilize the POWER4 Advance package for a continuous 24-month billing cycle, counted from the installation date. Should services be terminated for any reason before the 24-month cycle is completed, the customer is liable for payment of fines, which will be calculated according to the length of service provided.
- Once this package has been initiated, the customer may not move the point of installation during the first 6 months, counted from the installation date. Should the customer move the point of installation, the benefits listed in these terms and conditions will be affected, effective immediately.
- The 800-baht activation fee (Discounted from the normal fee of 2,000 baht) will be refunded in the form of a monthly 100-baht discount on services that will last 8 billing cycles. Should services be temporarily halted by the customer during this time, that discount will also be halted immediately. Special promotion: Owners of the property where package services will be directed and who can prove ownership with their house registration documents or by other official means will not need to pay any activation fee.
- Existing AIS customers who wish to switch over to this package and require additional equipment or a replacement for the existing equipment, will be required to commence a 24-month billing cycle in accordance with the terms and conditions of this package, although said customers will receive a 4,800-baht discount on the initial set-up and wiring fee, which will be initiated from the date of installation.
- Customers using this package will receive a private IPv4 including a free DDNS* service in addition to a public IPv6, which enables port forwarding and the use of bridge mode.
- Customers cannot change to a lower speed internet package during the period of the 24-month billing cycle.
- Where a temporary halt to services is initiated due to customers reaching their credit limit or where any fees associated with the terms and conditions of this package remain unpaid, the customer’s access to any services will also be halted. Services will only be resumed once the customer has paid any outstanding bills in full.
- This package is for personal use. Any sub-leasing of these services or commercial use is prohibited.
- Customers wishing to utilize port forwarding must first register on this website: www.thddns.net There are no fees involved and the following registration manuals can also be found there:
- THDNNS registration manual for Private IPv4
- THDNNS registration manual for Public IPv6
- The following equipment and devices will be leased to customers:
- 2 AI-powered Smart Routers
- An AIS PLAYBOX valued at 2,490 baht. A discount of 3,096 baht/piece will be applied for customers who complete the 24-month billing cycle. Should customers be unable to complete the 24-month billing cycle, they will be liable to the fines calculated according to the length of service provided
- In the event that services are terminated for any reason, the customer must return all leased equipment back to an AIS Shop within 15 days after the services are terminated and in a suitable and serviceable condition. Should customers not return the product within the allotted time, or where the equipment is returned in a damaged state, the customer will be liable for damage fees to the company.
- Customers who apply for the package priced at 1,299 baht/month are eligible for a monthly AIS mobile phone services plan in accordance with the following terms and conditions:
- Customers will receive a new SIM card and mobile phone number, which will be an Auto-Activated SIM that will be able to use 30GB of 5G internet alongside 200 free minutes of calls to all networks.
- Calls and VDO calls to all networks will be charged at a rate of 1.50 baht/minute, while SMS messages will be charged at 2 baht/message, and MMS messages charged at 3 baht/message.
- Should the 5G quota be exceeded, internet speeds thereafter will be limited to a maximum speed of 256Kbps.
- The AIS SUPER WiFi username and password will be granted automatically via SMS to the eligible customers. More information at www.ais.th/wifi/
- Instructions for use of the new SIM card:
- Install AIS Fibre.
- Receive your new SIM card from the engineer.
- Services will be available for use immediately.
- Existing customers for the POWER4 package who already have a SIM card connected to their account can receive the POWER4 Advance package for just 799 baht if they switch their monthly AIS package worth more than 349 baht over to the new package. Customers will then receive an ‘On-top SIM 5G – 30GB voice 200 minutes’ package for the number connected with the package, with any existing SIM cards subsequently subject to this package’s terms and conditions (3G MAXSpeed 1GB monthly package after continuous use at a maximum speed of 512GB, unlimited use of AIS Super WiFi, free calls to all networks, 100 minutes, 299 baht.).